Contact Us


The Lookout can be written to at Hills House, Leeds Road, Nelson, BB9 8EL and is managed by Positive Action in the Community (PAC), registered charity no 1088536.

If you would like to get in touch to make a comment, complaint or compliment, you can do this by writing to us at the above address, by calling us on 01282 619192 or email The Charity Manager for Positive Action in the Community is Claire Bennett.
You can provide feedback about any project or part of the service at any time. The Project Manager will look into your comment and take appropriate action. The Lookout see all complaints as a valuable and positive tool in reviewing and developing our service to maintain high standards in our support delivery. If you feel that any of the work that The Lookout undertakes is worthy of your compliments please feel free to put it in writing. We like to hear what we are doing well as well as what suggestions for change you may have to ensure that our projects remain equal, fair, accessible and appropriate.


Call us on 08448730294

Send a text to 07543646959

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